Privacy Policy

At CHUGALI SAREES, your trust is our most valuable asset. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly, transparently, and securely. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, browse our collections, or purchase sarees and related products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

CHUGALI SAREES is an online retailer specializing in sarees crafted from various fabrics, including but not limited to:

We are dedicated to providing a safe, secure, and enjoyable shopping experience.

2. Information We Collect

Information You Provide

When you interact with our website, we may collect:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Account Credentials
• Purchase History
• Customer Service Communications
• Product Reviews and Feedback
• Payment Information (processed through secure third-party payment providers)

Information We Do Not Store

We do not store:

• Credit Card Numbers
• Debit Card Numbers
• CVV Information
• Net Banking Credentials
• UPI PINs

Payment information is encrypted and handled by trusted payment processors.

Information Collected Automatically

We automatically collect:

• IP Address
• Device Information
• Browser Type
• Operating System
• Website Usage Data (pages viewed, referral sources, session information)

3. How We Use Your Information

We use your information to:

4. Cookies and Similar Technologies

We use cookies and tracking technologies to:

• Remember your preferences
• Keep items in your shopping cart
• Improve website functionality
• Measure website performance
• Personalize your shopping experience

You may disable cookies through your browser settings, though some website features may not function properly.

5. How We Protect Your Information

We take data security seriously and implement industry-standard safeguards, including:

• SSL Encryption
• Secure Servers
• Restricted Data Access
• Regular Security Monitoring
• Secure Payment Processing

While we strive to protect your information, no online platform can guarantee absolute security.

6. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only with trusted service providers necessary for business operations:

All partners are expected to maintain strict confidentiality and security standards.

7. International Data Transfers

If you access our website from outside India, your information may be processed and stored in countries where our service providers operate. We take reasonable steps to ensure your information remains protected under applicable privacy laws.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Update account details
• Request deletion of your data
• Withdraw marketing consent
• Request information about how your data is used

To exercise these rights, please contact us using the details below.

9. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions
• Maintain customer accounts
• Meet legal obligations
• Resolve disputes
• Prevent fraud

When information is no longer required, it is securely deleted or anonymized.

10. Children's Privacy

Our website is intended for individuals aged 18 years and older. We do not knowingly collect personal information from children. If we learn that information from a child has been collected, we will promptly remove it.

11. Third-Party Links

Our website may contain links to external websites, social media platforms, or third-party services. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies before sharing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Legal requirements
• Business practices
• Technology improvements

Updated versions will be posted on this page with the revised Effective Date.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Our Commitment to You

At CHUGALI SAREES, we believe privacy is a fundamental part of customer trust. We are committed to:

• Transparency in data collection
• Secure handling of personal information
• Responsible business practices
• Compliance with applicable privacy laws
• Respecting your choices and preferences

Your trust inspires everything we do. Thank you for choosing CHUGALI SAREES for your saree shopping experience.